Third Question

Johhny is feeling very bad now as he tried to open up but has been seemingly shut down twice, his views that mens mental health is a shameful topic and that his experiences aren't justified are further ingrained in his head. He begins to say very worrying things about possibly harming himself.

Johnny now clearly is in need of immediate help, do you take the step in calling for immediate professional help yourself such as a hotline, or do you shame Johnny for even thinking of doing such things?